Understanding Our Refund Policy
Coffee/First Aid/RSA/RCG and Whitecard Students – We are unable to refund monies for students who do not turn up for these classes or decide not to attend after booking. Changes to class times are allowed, but not within 48 hours of the class commencing.
All Other Courses –
Where CBD College cancels a class: Students are entitled to a full refund or transfer of funds to a future training program.
Where a student wishes to cancel a booking prior to course commencement:
We offer a refund of the course fee less $499 (for full qualification courses such as WHS or TAE).
No refund if cancellation occurs within 7 days of course commencement. Changes to class times are allowed, but not within 7 days of course commencement.
Where a student requests a refund after course commencement:
No refund is available once the course has commenced and materials have been dispatched unless exceptional circumstances occur.
Fees and refunds are payable by direct credit payments.